• "Why Training Fails and What To Do About it" -
    according to Harvard Business Review October 2016 -
    millions of Euros are wasted because courses
    and workshops do not provide the right method
    for sustaining all you have learned.

     

    What can you do?

    Has your company ever explored Design
    Thinking for Business English Skills? Let us
    show you how training can be fun and learning
    can be maintained in the long term.

    Boost Your Memory
    With Design Thinking
    Business English Workshops
    Kimberly Railla and Associates

  • Independent trainers and experienced coaches joining forces for your benefit.

     

    Kimberly Railla, the founder, is from Los Angeles California and she holds a Finance Degree

    from East Carolina University and a Masters Degree in Strategic Communications from Liberty University with a cognate in Professional Teaching. She also has a TESOL certificate - "Teachers of English to Speakers of Other Languages" - since 2004. She worked as a Senior Sales Executive for most of her working career in Los Angeles in the staffing and software industries. For the last 18 years she has lived in Germany as an English trainer/consultant for companies in the Frankfurt area. She also works as a Dozentin/Lecturer at Fresenius Hochschule in Idstein and Hochschule Mainz, and currently holds an Advisory Board position as well as position of Public Relations Coordinator with ELTAF – the English Language Teachers Association of Frankfurt.

  • Why is experience so important for us and why should it be important for you?

     

    It is simple. Just think of one person in your life that you thought the world of and you will immediately remember something you have learned from that person as well. Moreover, that person probably liked you just the same. We are not only mindful teachers but also partner with you for your learning journey. We will support you and your team 100%. Even when training is over and you want to get in touch for a quick chat or have a question – we are there. That is what sets us apart from the others. We have been partnering with companies for years – between us we have over 35 years of experience. You save yourself a lot of work when you utilize our services as well as keeping your budget on target.

     

    Rest assured, we always keep abreast of what is happening in the education market and we bring proven concepts to the table so that your people are learning cutting-edge material.

  • Our Specialized Programs

    Where: At your company
    When: Weekdays or weekends
    Time: 9am to 4pm
    Costs: 1,900 Euro plus VAT (only course fee)
    Participants: 10-12 max.
     
    A sampling of our programs:
     
    WORKSHOP

    Intercultural Communication in the `New Work´ Business Environment
     
    Method: Includes Design Thinking, Memory Training, Role Play and Task-Based Pedagogical Approach
    This workshop can be complemented with blended learning and Skype training.
     
    Why does your staff deserve the best Business English training on the market?
    Because you want to support your people beyond classroom language training and you have a vision to truly develop your people.
     
    Get the best of both training worlds. Choose Master Degree trainers who are strong in the academic communication world as well as in the job experienced world. True independence in learning approaches is the essence of thriving organizations. Remember that when you book language schools, you are wasting 70% of your money on organizational matters and teachers at language schools very often only get paid a minimum wage and often lack real quality. We offer 100% professional and direct program set up. Make the most of your budget.
     

    WORKSHOP

     

    Day 1 - Essential Selling Skills and Cold Calling

     

    Workshop Description

    As selling has evolved, successful salespeople have upgraded their skills and abilities to become more consultative and value-oriented. This workshop focuses on the skills needed to sell effectively in today’s business environment, such as prospecting and cold calling, varying your selling style for different customers and highlighting value rather than price. Participants will learn how to sell more effectively to current customers and win new business at prospective accounts.

    Who Should Attend?

    Newer sales people will learn skills that are a great foundation for future success rather than learning outdated methods of selling. This workshop also helps sales support and other professionals who interact with customers and assist in the sales process (for example, customer service and technical support representatives).

     

    Workshop Topics and Objectives

    • Varying Your Selling Style — Overview of four approaches to selling, including the use of a self-survey to identify your natural selling style. You will learn how and when to vary your style for different customers.
    • Prospecting and Cold Calling – Overcoming your fear regarding cold calling new prospects in person and/or by phone and learning techniques to gain interest quickly.
    • Using the Stages and Critical Tasks of Selling —Understand and follow the critical tasks of the 6-Stage Sales Call Process (Planning, Opening, Exploring, Presenting, Commitment, and Follow-up).
    • Questioning and Listening for Needs — Learn essential skills that apply to anyone involved in selling, starting with some fundamental questioning & listening skills, but also including STAR’s advanced IDEAL Questioning® model.
    • Selling Benefits and Value— Improve your ability to present information persuasively about your products and services, with emphasis on how to sell on value rather than price
    • Implementing Price Increases — Learn a variety of techniques to help you sell and implement price increases to customers so that you can capture the maximum value of your products and services.
    • Handling Objections and Difficult Customers — Identify and improve your ability to respond to four major types of customer objections, including common objections such as "We’re happy with our current supplier.”
    • Applying the Skills to Critical Sales Situation — During the workshop, each participant will apply the concepts to an upcoming sales opportunity, such as selling more to an existing customer or winning a new customer.

     

    DAY 2 - Negotiating for Success

     

    Workshop Description

    Every sales professional needs a solid foundation in the fundamentals of negotiation. To be a successful sales professional, a person must begin learning negotiating skills from the start of his or her career, continue evaluating current negotiation approaches, and develop new frameworks to achieve high performance over time.

    The purpose of this workshop is to improve your ability to plan and implement sales negotiations with emphasis on how to reach win-win agreements for your company and the customer (or other organization). Participants will have an opportunity to work in-depth on a real life, sales role play situation and receive extensive feedback from peers and instructor.

    The Negotiating for Success workshop content, duration, and delivery options can be customized for your company and primary audience.

    Who Should Attend?

    Negotiating for Success is well suited for newer sales professionals and sales support personnel.


    Workshop Topics and Objectives

    • Overcome Common Barriers and Challenges in Sales Negotiations — Understand and improve your ability to avoid making common mistakes such as conceding too much and not planning effectively.
    • Reach Win-Win Agreements— Average sales negotiators don’t fully understand how to reach an agreement that is a win for both sides. Learn essential negotiation skills such as analyzing both sides’ alternatives, distinguishing wants from needs, and giving and getting concessions.
    • Plan and Conduct Sales Negotiations — The best negotiators distinguish themselves by what they focus on during the planning process. Apply the negotiation planning skills and concepts in a realistic, multi-issue negotiation role play exercise.
    • Identify and Respond to Adversarial Tactics — Average negotiators do not react well when the other side uses adversarial tactics, such as threats and deadline pressure. Sharpen your ability to identify and respond effectively to common adversarial tactics and dirty tricks that the other person may use during a negotiation.

    Workshops will take place from 9am to 4pm with a lunch breaks, 2 coffee breaks and will take place at your company.

     

    Our fees are compatible with the market and will depend on the type of training you would like to book.

     

    If your company is looking for seasoned trainers who adapt easily to your needs and do not waste your budget - simply call us and we can see if our program fits to your needs. By the way, we speak German and Spanish, too.

  • LET'S CHAT

    Kimberly +49 (0) 177 3406044

  • Legal Notice

    Angaben gemäß § 5 TMG:

    Kimberly Railla

    Hauptstrasse 22

    65510 Huenstetten-Limbach

    Kontakt: Telefon:+49 1773406044E-Mail:railla-consultancy@gmx.de Verantwortlich für den Inhalt nach § 55 Abs. 2 RStV:

    Kimberly Railla

    Quellenangaben für die verwendeten Bilder und Grafiken:

    Google Pictures/Maps
    Stephan Menne
     

     

    The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this Privacy Policy.

    The use of our website is generally possible without providing personal data. Personal data, such as names, addresses or email addresses, are always provided on a voluntary basis whenever possible. This data will not be passed on to third parties without your explicit permission.

    However, we would like to point out that data transmissions via internet (e.g email communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorised access by third parties is not possible.

    Cookies
    Cookies are necessary due to technical reasons.

    YouTube
    Our Website could use in some of our blog posts links to the Google-operated website YouTube . The provider of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our website pages having an YouTube link, a connection to YouTube servers will be established. Information about which of our websites you have visited will then be transmitted to the YouTube server.

    If you are logged on to your YouTube account, you allow YouTube to associate your browsing behaviour with your personal profile. You may prevent this by logging out of YouTube.

    You will find further information concerning the treatment of user data in the YouTube Privacy Policy under: https://www.google.de/intl/de/policies/privacy

    Facebook
    Our Website uses links to Facebook Inc, 1601 S.California Ave, Palo Alto, CA 94303, USA. When you access our pages using a Facebook link, a connection is established between your browser and Facebook’s server when you click on this link. Because this connection is established outside our website, no data from our website is transferred to Facebook. If you have a Facebook account, your data can be linked to it. If you do not want this information to be associated with your Facebook account, please log out of Facebook before clicking this link. You can found more under this link.

    XING
    This website contains links to XING. Therefore, when you click on the Xing symbol via your browser, a connection to the servers of XING AG, Gänsemarkt 43, 20354 Hamburg, Germany, is established. We do not store any personal data about you when you access this website; IP addresses are not stored. You can read about the current data protection of relevant information from XING here .

    LinkedIn
    On our website you will find links to the social network LinkedIn and the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as “LinkedIn”). You can recognize the links to LinkedIn by the corresponding logo. Please note that clicking on the LinkedIn icon on our website establishes a connection between your respective internet browser and LinkedIn’s server. The connection to LinkedIn will be established outside our website. You will find more details on the collection of data and your rights as well as setting on LinkedIn.

    SSL encryption
    For security reasons, and to protect the transmission of confidential data, such as enquiries you send to us as the provider, this website uses an SSL encryption. You can recognise an encrypted connection by the change in the address line of the browser from “http://” to “https://” and by the lock-symbol in your browser address line.

    When the SSL encryption is activated, the data you have transmitted to us cannot be accessed by third parties.

    Right to information, deletion, blocking
    You have the right to be informed about your personal data, their origin and recipients, and the purpose of data processing, as well as the right to correct, block or delete those data at any time and free of charge. For further questions, and questions concerning personal data, feel free to contact us under the address published in the Legal Notice/Impressum.

    Objection to commercial emails
    Providers are obligated to publish contact information in the Legal Notice/Impressum. The use of such contact information by third parties for the purpose of distributing unsolicited advertisements or other commercial information is prohibited. The operators of this website reserve the right to take legal measures against senders of unsolicited commercial information, e.g. spam emails etc.

    In case of doubt the German version of this data privacy statement shall be binding.

     

    Datenschutzerklärung

    Die Betreiber dieser Seiten nehmen den Schutz Ihrer persönlichen Daten sehr ernst. Wir behandeln Ihre personenbezogenen Daten vertraulich und entsprechend der gesetzlichen Datenschutzvorschriften sowie dieser Datenschutzerklärung.

    Die Nutzung unserer Webseite ist in der Regel ohne Angabe personenbezogener Daten möglich. Soweit auf unseren Seiten personenbezogene Daten (beispielsweise Name, Anschrift oder E-Mail-Adressen) erhoben werden, erfolgt dies, soweit möglich, stets auf freiwilliger Basis. Diese Daten werden ohne Ihre ausdrückliche Zustimmung nicht an Dritte weitergegeben.

    Wir weisen darauf hin, dass die Datenübertragung im Internet (z.B. bei der Kommunikation per E-Mail) Sicherheitslücken aufweisen kann. Ein lückenloser Schutz der Daten vor dem Zugriff durch Dritte ist nicht möglich.

    Cookies

    Cookies werden aus technischen Gründen benötigt. Sie können in Ihrem Browser die Speicherung von Cookies unterbinden.

    YouTube

    Unsere Webseite kann in Beiträgen Links zu der von Google betriebenen Seite YouTube beinhalten. Betreiber der Seiten ist die YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Wenn Sie eine unserer mit einem YouTube-Link ausgestatteten Seiten besuchen, wird eine Verbindung zu den Servern von YouTube hergestellt. Dabei wird dem Youtube-Server mitgeteilt, welche unserer Seiten Sie besucht haben.

    Wenn Sie in Ihrem YouTube-Account eingeloggt sind ermöglichen Sie YouTube, Ihr Surfverhalten direkt Ihrem persönlichen Profil zuzuordnen. Dies können Sie verhindern, indem Sie sich aus Ihrem YouTube-Account ausloggen.

    Weitere Informationen zum Umgang von Nutzerdaten finden Sie in der Datenschutzerklärung von YouTube unter: https://www.google.de/intl/de/policies/privacy

    Facebook

    Unsere Website verwendet Links zu Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA . Bei Aufruf unserer Seiten mit einem Facebook-Link wird eine Verbindung zwischen Ihrem Browser und den Servern von Facebook aufgebaut, wenn Sie diesen Link klicken. Da diese Verbindung ausserhalb unserer Webseite aufgebaut wird, werden keine Daten von unserer Webseite an Facebook übertragen. Besitzen Sie einen Facebook-Account, können Ihre Daten damit verknüpft werden. Wenn Sie keine Zuordnung dieser Daten zu Ihrem Facebook-Account wünschen, loggen Sie sich bitte vor dem Klicken auf dem Link auf unserer Seite bei Facebook aus. Mehr erfahren Sie unter diesem Link.

    XING

    Auf dieser Webseite befinden sich Links zu XING. Daher wird beim Klicken auf das Xing-Symbol über Ihren Browser eine Verbindung zu den Servern der XING AG, Gänsemarkt 43, 20354 Hamburg, Deutschland, hergestellt. Eine Speicherung von personenbezogenen Daten von Ihnen über den Aufruf dieser Website wird dabei nicht vorgenommen. Aktuell zum Datenschutz diesbezüglich relevanter Informationen von XING können Sie hier nachlesen.

    LinkedIn

    Sie finden auf unserer Internetseite Links zum sozialen Netzwerk LinkedIn respektive der LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (im Folgenden „LinkedIn“ genannt). Die Links zu LinkedIn können Sie am entsprechenden Logo erkennen. Bitte beachten Sie, dass sich beim Klicken auf das LinkedIn-Symbol auf unserer Internetseite eine Verbindung ausserhalb unserer Webseite zwischen Ihrem jeweiligen Internetbrowser und dem Server von LinkedIn aufbaut. LinkedIn läßt sich damit informierem, dass Sie deren Webseite mit Ihrer IP-Adresse besuchen. Weitere Einzelheiten zur Erhebung der Daten und zu Ihren Rechten sowie Einstellungsoptionen erfahren Sie bei LinkedIn.

    SSL-Verschlüsselung

    Diese Seite nutzt aus Gründen der Sicherheit und zum Schutz der Übertragung vertraulicher Inhalte, wie zum Beispiel der Anfragen, die Sie an uns als Seitenbetreiber senden, eine SSL-Verschlüsselung. Eine verschlüsselte Verbindung erkennen Sie daran, dass die Adresszeile des Browsers von „http://“ auf „https://“ wechselt und an dem Schloss-Symbol in Ihrer Browserzeile.

    Wenn die SSL Verschlüsselung aktiviert ist, können die Daten, die Sie an uns übermitteln, nicht von Dritten mitgelesen werden.

    Recht auf Auskunft, Löschung, Sperrung

    Sie haben jederzeit das Recht auf unentgeltliche Auskunft über Ihre gespeicherten personenbezogenen Daten, deren Herkunft und Empfänger und den Zweck der Datenverarbeitung sowie ein Recht auf Berichtigung, Sperrung oder Löschung dieser Daten. Hierzu sowie zu weiteren Fragen zum Thema personenbezogene Daten können Sie sich jederzeit unter der im Impressum angegebenen Adresse an uns wenden.

    Widerspruch Werbe-Mails

    Der Nutzung von im Rahmen der Impressumspflicht veröffentlichten Kontaktdaten zur Übersendung von nicht ausdrücklich angeforderter Werbung und Informationsmaterialien wird hiermit widersprochen. Die Betreiber der Seiten behalten sich ausdrücklich rechtliche Schritte im Falle der unverlangten Zusendung von Werbeinformationen, etwa durch Spam-E-Mails, vor.

      

     

     

     

     
×
 Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this Privacy Policy.

The use of our website is generally possible without providing personal data. Personal data, such as names, addresses or email addresses, are always provided on a voluntary basis whenever possible. This data will not be passed on to third parties without your explicit permission.

However, we would like to point out that data transmissions via internet (e.g email communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorised access by third parties is not possible.

Cookies
Cookies are necessary due to technical reasons.

YouTube
Our Website could use in some of our blog posts links to the Google-operated website YouTube . The provider of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our website pages having an YouTube link, a connection to YouTube servers will be established. Information about which of our websites you have visited will then be transmitted to the YouTube server.

If you are logged on to your YouTube account, you allow YouTube to associate your browsing behaviour with your personal profile. You may prevent this by logging out of YouTube.

You will find further information concerning the treatment of user data in the YouTube Privacy Policy under: https://www.google.de/intl/de/policies/privacy

Facebook
Our Website uses links to Facebook Inc, 1601 S.California Ave, Palo Alto, CA 94303, USA. When you access our pages using a Facebook link, a connection is established between your browser and Facebook’s server when you click on this link. Because this connection is established outside our website, no data from our website is transferred to Facebook. If you have a Facebook account, your data can be linked to it. If you do not want this information to be associated with your Facebook account, please log out of Facebook before clicking this link. You can found more under this link.

XING
This website contains links to XING. Therefore, when you click on the Xing symbol via your browser, a connection to the servers of XING AG, Gänsemarkt 43, 20354 Hamburg, Germany, is established. We do not store any personal data about you when you access this website; IP addresses are not stored. You can read about the current data protection of relevant information from XING here .

LinkedIn
On our website you will find links to the social network LinkedIn and the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as “LinkedIn”). You can recognize the links to LinkedIn by the corresponding logo. Please note that clicking on the LinkedIn icon on our website establishes a connection between your respective internet browser and LinkedIn’s server. The connection to LinkedIn will be established outside our website. You will find more details on the collection of data and your rights as well as setting on LinkedIn.

SSL encryption
For security reasons, and to protect the transmission of confidential data, such as enquiries you send to us as the provider, this website uses an SSL encryption. You can recognise an encrypted connection by the change in the address line of the browser from “http://” to “https://” and by the lock-symbol in your browser address line.

When the SSL encryption is activated, the data you have transmitted to us cannot be accessed by third parties.

Right to information, deletion, blocking
You have the right to be informed about your personal data, their origin and recipients, and the purpose of data processing, as well as the right to correct, block or delete those data at any time and free of charge. For further questions, and questions concerning personal data, feel free to contact us under the address published in the Legal Notice/Impressum.

Objection to commercial emails
Providers are obligated to publish contact information in the Legal Notice/Impressum. The use of such contact information by third parties for the purpose of distributing unsolicited advertisements or other commercial information is prohibited. The operators of this website reserve the right to take legal measures against senders of unsolicited commercial information, e.g. spam emails etc.

In case of doubt the German version of this data privacy Statement shall be binding.